Employee Handbooks
Strategy for Avoiding Employee Complaints
Our proven 5-step process is the key to minimizing employee complaints and protecting your organization from unnecessary risk.
1. Update Employee Handbook
Maintain an up-to-date Employee Handbook: A comprehensive EEOC and KRA compliant employee handbook that reflects your vision and values is the best way to protect both your employees and your organization.
4. Establish Complaint Process
Follow a standardized complaint process as defined in the Employee Handbook: Work days don’t always go the way you’ve planned and people don’t always do what they should. If an employee complaint arises, having a clear and fair process for handling the complaint will ensure that the situation doesn’t get any worse.
2. Inform Employees
Inform all employees about the contents of the Employee Handbook: Communicating the contents of your Handbook so that employees really understand what is expected of them and what they can expect from you is critical to reducing the risks associated with employee complaints.
5. Hire Outside HR Investigation
Hire an outside HR Investigator when appropriate: Sometimes you will need an outsider who is not involved in the situation or the politics surrounding the situation in any way. You need an experienced HR Investigator at the ready who will conduct a timely, thorough, confidential and objective investigation.
3. Train Supervisors
Train all Managers and Supervisors in both the contents and implementation of the Employee Handbook: Managers and supervisors who follow handbook guidelines set clear expectations, hold employees accountable, and foster a positive work environment.
HOW WE CAN HELP
Free
Affordable Rates
Free
$250
Affordable Rates
Whether your Employee Handbook needs to be reviewed and updated, or created from scratch, Park Place HR Investigations provides a range of services to suit your company’s needs.
Review Your Employee Handbook
Send us your handbook. We will give it a comprehensive review, ensuring it reflects your vision and values, is EEOC compliant, and appropriately protects your organization. We will provide the results of our review along with any recommendations.
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Develop or Revise Your Employee Handbook
We specialize in crafting clear, compliant, and customized employee handbooks that reflect your company’s values, culture, and legal obligations. Whether you’re building from scratch or updating existing policies, our team ensures your handbook is easy to understand, aligned with current employment laws, and tailored to your unique workplace needs.
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Complaint Process Development
We’ll conduct a 30 minutes session with your management team to develop a complaint process that is specific to your situation. We will follow that session with the supporting documentation necessary for successful implementation of that process.
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Lead Supervisory Training Session
We will guide your managers/supervisors through a one-hour session that reviews and discusses your handbook, providing some ‘how-would-you-handle-this-scenario’ for real world training.
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Conduct an Objective HR Investigation
We provide independent, impartial HR investigations that help organizations address workplace complaints with confidence and integrity. From allegations of harassment and discrimination to policy violations and misconduct, our experienced investigations deliver thorough, unbiased findings that support fair decision-making and reduce legal risk.
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Contact us today.
Whether your organization needs an independent HR Investigator, or a review and update of your Employee Handbooks, we can help!